Payment & Refund Policy
This policy applies to current one-time $199 Quick and $750 Full Recovery Scan purchases.
One-time Recovery Scans
Quick and Full Recovery Scans are one-time, service-assisted reviews with the scope shown before purchase. Payment does not guarantee that recoverable money will be found.
Cancellation before substantive review
A customer may request cancellation for a full refund before substantive evidence review begins. Once substantive review has begun, refunds are not automatic because analyst time and review work have been committed. Any refund after work begins will depend on work already performed, deliverability of the contracted output and applicable law.
Billing errors
Duplicate charges, incorrect amounts or other verified payment-processing errors should be corrected or refunded promptly.
If CashAudit AI cannot perform the agreed scan
If CashAudit AI determines after payment that the purchased scan cannot reasonably be performed because the scope is outside the supported service, the order will be cancelled and refunded unless the customer expressly accepts an alternative scope.
No recovery guarantee
A scan may return no verified discrepancy. Potential exposure, candidates, estimates, claims and expected savings are not recovered cash and do not create a refund entitlement merely because the result is lower than expected.
Later success-fee work
Any later contingency or success-fee engagement requires separate written commercial terms. A Quick or Full Recovery Scan purchase does not by itself authorize claim filing, vendor contact or a success fee.